There is a learning curve to delegating, much like any other skill you may have learned, from how to ride a bike to running a successful Direct Sales business, you need to learn the “how” before you can “do”. We often tend to be too hard on ourselves when it comes to learning something new, especially if we perceive it as something that should come “easy” to us. However, some skills do require a little time to develop and often working with a Virtual Assistant or Business Manager is one of those new skills. Please don’t worry, I’m going to share with you the 3 “C”s of delegation, that will help you learn how to delegate with ease.
This is the most overlooked part of working with any support professional, and this is the skill that is vitally important for things to happen. When working with a new client, we will determine what tasks to work on and then the client needs to coordinate getting the key information to us so that we can complete the tasks.
For example, if we are sending out “thank you” notes to your customers, it will require you to let us know the criteria for sending a thank you.
- Everyone who places an order?
- Only guests at shows?
- Orders over a certain amount?
- Or will you simply send a list of who you want to personally thank?
This all requires some coordination on your end (as the client) so that the virtual assistant can then get the contact information and send the thank you.
As a Virtual Business Manager I am able to offer my clients the ability to collaborate, working with you to help take those “ideas” and develop a plan to make them a reality. This is delegation to the “next level” it’s not just about handing off your “to-do” list it’s about working with you, as a collaborative partner, to determine how to elevate your business, team and sales. This is one of my clients favorite parts of delegating, the ability to have someone not only to bounce ideas off of but to also help implement them as well.
This is center of all delegation, without proper communication there is no coordination, collaboration or delegation. Over the years I’ve found one of the very best ways to communicate with my clients is a weekly “Brain Dump Call” it’s usually 15-30 minutes once a week and this is where a lot of the magic happens, we review what is happening in your business, discuss upcoming projects, events, ideas and plan for the week and month ahead. In addition to unlimited email communication, this quick phone call allows us to check in and review your business so we can be sure we are moving forward in the right direction.
If you are feeling it’s time to start delegating parts of your business so that you can get back to focusing on what you do best and love about your Direct Sales business, and you want to be sure to work with a professional who truly understands the needs of a Direct Sales leader, than please schedule a complementary strategy session today, where we can explore the 3 “C”s of delegation together.